:root{--bg:#f6f7f9;--card:#fff;--ink:#1d2430;--mute:#6b7380;--line:#e4e7ec;--brand:#1f6feb;--ok:#18794e;--warn:#b25e00;--bad:#c4302b;--chip:#eef2f7}
*{box-sizing:border-box}body{margin:0;font:14px/1.45 -apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Helvetica,Arial,sans-serif;background:var(--bg);color:var(--ink)}
a{color:var(--brand);text-decoration:none}a:hover{text-decoration:underline}
header.top{background:#111827;color:#fff;display:flex;align-items:center;gap:22px;padding:10px 22px}
header.top .logo{font-weight:700;font-size:17px;letter-spacing:.3px}header.top .logo span{color:#60a5fa}
header.top nav a{color:#cbd5e1;margin-right:16px;font-weight:500}header.top nav a.on,header.top nav a:hover{color:#fff;text-decoration:none}
header.top .pill{background:#ef4444;color:#fff;border-radius:9px;padding:0 6px;font-size:11px;margin-left:3px}
header.top .status{margin-left:auto;font-size:12px;color:#94a3b8}
main{padding:18px 22px;max-width:1600px;margin:0 auto}
h1{font-size:20px;margin:4px 0 14px}h2{font-size:16px;margin:18px 0 10px}h3{font-size:14px;margin:12px 0 6px}
.card{background:var(--card);border:1px solid var(--line);border-radius:10px;padding:14px 16px;margin-bottom:14px}
.kpis{display:grid;grid-template-columns:repeat(auto-fit,minmax(170px,1fr));gap:12px;margin-bottom:14px}
.kpi{background:var(--card);border:1px solid var(--line);border-radius:10px;padding:12px 16px}
.kpi .n{font-size:26px;font-weight:700}.kpi .l{color:var(--mute);font-size:12px;text-transform:uppercase;letter-spacing:.4px}
.kpi.alert .n{color:var(--warn)}
.flash{background:#e8f1ff;border:1px solid #bcd4ff;padding:9px 12px;border-radius:8px;margin-bottom:12px}
.banner{background:#fff7e6;border:1px solid #ffd591;padding:8px 12px;border-radius:8px;margin-bottom:12px;color:#7a4b00}
table{width:100%;border-collapse:collapse;background:var(--card)}
th,td{padding:7px 8px;border-bottom:1px solid var(--line);text-align:left;vertical-align:top}
th{font-size:11px;text-transform:uppercase;letter-spacing:.4px;color:var(--mute);background:#fafbfc;position:sticky;top:0}
td.num,th.num{text-align:right;white-space:nowrap}
.tablewrap{border:1px solid var(--line);border-radius:10px;overflow:auto;max-height:72vh}
input,select,textarea{font:inherit;padding:6px 8px;border:1px solid #cfd5dd;border-radius:6px;background:#fff}
textarea{width:100%}input.money{width:92px;text-align:right}
.filters{display:flex;flex-wrap:wrap;gap:8px;align-items:center}
.btn{display:inline-block;background:var(--brand);color:#fff;border:0;border-radius:6px;padding:7px 12px;font-weight:600;cursor:pointer;font-size:13px}
.btn:hover{filter:brightness(1.07);text-decoration:none}.btn.ghost{background:#fff;color:var(--ink);border:1px solid #cfd5dd}
.btn.ok{background:var(--ok)}.btn.bad{background:var(--bad)}.btn.sm{padding:4px 8px;font-size:12px}
.chip{display:inline-block;background:var(--chip);border-radius:10px;padding:1px 7px;font-size:11px;margin:1px 2px 1px 0;color:#334}
.badge{display:inline-block;border-radius:4px;padding:1px 6px;font-size:10.5px;font-weight:700;letter-spacing:.3px;vertical-align:middle}
.b-sample{background:#fde68a;color:#7a4b00}.b-offered{background:#dcfce7;color:#166534}.b-ai{background:#ede9fe;color:#5b21b6}
.b-positive,.b-counter{background:#dcfce7;color:#166534}.b-negative{background:#fee2e2;color:#991b1b}.b-neutral{background:#e5e7eb;color:#374151}
.score{font-weight:700;border-radius:6px;padding:2px 7px;display:inline-block;min-width:32px;text-align:center}
.s-hi{background:#fee2e2;color:#991b1b}.s-md{background:#ffedd5;color:#9a3412}.s-lo{background:#f1f5f9;color:#475569}
.offer{font-weight:700}.offer.arv{color:var(--ok)}.mute{color:var(--mute)}.small{font-size:12px}
.tabs{display:flex;gap:4px;margin-bottom:12px}.tabs a{padding:7px 14px;border-radius:8px;background:#e9edf2;color:var(--ink);font-weight:600}
.tabs a.on{background:var(--brand);color:#fff}
.grid2{display:grid;grid-template-columns:1fr 1fr;gap:14px}.grid3{display:grid;grid-template-columns:repeat(3,1fr);gap:12px}
.split{display:grid;grid-template-columns:300px 1fr 1fr;gap:14px}
.conv{display:block;padding:9px 10px;border-bottom:1px solid var(--line);color:var(--ink)}.conv.on{background:#eef4ff}.conv:hover{text-decoration:none;background:#f5f8ff}
.msg{border-radius:10px;padding:9px 12px;margin:8px 0;max-width:92%;white-space:pre-wrap}
.msg.inbound{background:#f1f5f9}.msg.outbound{background:#e8f1ff;margin-left:auto}.msg.note{background:#fffbea;font-size:12px;color:#665}
.msg .meta{font-size:11px;color:var(--mute);margin-bottom:3px}
label{display:block;font-size:12px;color:var(--mute);margin:6px 0 2px}label.inline{display:inline;color:var(--ink);font-size:13px}
.modal-bg{position:fixed;inset:0;background:rgba(15,23,42,.45);display:none;align-items:flex-start;justify-content:center;padding-top:6vh;z-index:50}
.modal-bg.show{display:flex}.modal{background:#fff;border-radius:12px;width:min(640px,94vw);padding:18px 20px;max-height:88vh;overflow:auto}
.modal h2{margin-top:0}.row{display:flex;gap:10px}.row>div{flex:1}
pre.log{background:#0f172a;color:#cbd5e1;padding:8px;border-radius:6px;font-size:11px;white-space:pre-wrap;max-height:140px;overflow:auto}
.warn{color:var(--warn)}.bad{color:var(--bad)}.okc{color:var(--ok)}
/* Build 1: Today page + call buttons + mobile */
.trow{padding:9px 0;border-bottom:1px solid var(--line)}.trow:last-child{border-bottom:0}
.quote{color:#334;margin-top:3px;white-space:pre-wrap}
.heat{display:inline-block;border-radius:4px;padding:1px 6px;font-size:10.5px;font-weight:700;background:#e5e7eb;color:#374151}
.heat.h5,.heat.h4{background:#fee2e2;color:#991b1b}.heat.h3{background:#ffedd5;color:#9a3412}.heat.h2{background:#fef9c3;color:#854d0e}
.callbox{margin-top:6px}.callbox .outcomes{display:flex;flex-wrap:wrap;gap:6px;margin-top:6px}.callbox .outcomes details{flex-basis:100%}
pre.draft{white-space:pre-wrap;background:#f8fafc;border:1px solid var(--line);border-radius:6px;padding:8px;font:inherit;font-size:13px}
.actions{display:flex;flex-wrap:wrap;gap:6px;margin-top:6px}
.timeline{list-style:none;padding:0;margin:0}.timeline li{padding:4px 0;border-bottom:1px dashed var(--line);font-size:12.5px}.timeline li.undone{opacity:.5;text-decoration:line-through}
@media (max-width:760px){
 header.top{flex-wrap:wrap;gap:8px;padding:8px 12px}header.top nav{display:flex;overflow-x:auto;white-space:nowrap;width:100%;-webkit-overflow-scrolling:touch}
 header.top nav a{margin-right:14px;padding:6px 0}header.top .status{margin-left:0;font-size:11px}
 main{padding:12px 10px}.kpis{grid-template-columns:repeat(2,1fr);gap:8px}.kpi .n{font-size:20px}
 .grid2,.grid3,.split{grid-template-columns:1fr}.row{flex-direction:column}
 .btn{padding:10px 14px;font-size:14px}.btn.sm{padding:8px 11px;font-size:13px}.callbox .btn.call{display:block;text-align:center}
 .tabs{overflow-x:auto;white-space:nowrap}
}